LBA Policies and Procedures

Little Big Adventure Coventry Ltd

ROBUST CLEANING AND INFECTION CONTROL POLICY

Effective from: September 2026 Review date: September 2028

1. Purpose

LBA Nursery is committed to maintaining the highest standards of cleanliness and hygiene to protect the health and wellbeing of all children, staff, and visitors. This policy sets out our approach to cleaning, infection control, and illness prevention in line with the EYFS Statutory Framework, Public Health England guidance, and Health and Safety legislation.

2. Responsibilities

The nursery owner and manager are responsible for ensuring this policy is implemented and reviewed. All staff are responsible for following the procedures set out below as part of their daily practice. New staff receive infection control training as part of their induction.

3. Handwashing

Handwashing is the single most effective way to prevent the spread of infection. The following handwashing protocols apply at all times:

All children and staff wash hands on arrival, before and after meals, after toileting or nappy changing, after outdoor play, after contact with animals, and after handling waste or bodily fluids.

Staff wash hands before and after administering medication, first aid, or intimate care.

Soap and warm running water must be used. Hand sanitiser may be used in addition but does not replace handwashing.

Staff model and support correct handwashing technique with children as part of daily routine.

4. Daily Cleaning Standards

4.1 General environment

The nursery is cleaned daily to a high standard. The following are cleaned and disinfected every day:

All surfaces that children and adults touch regularly — tables, chairs, door handles, light switches, handrails, taps, and window ledges

Bathroom and toilet facilities — including sinks, toilet seats, toilet flush handles, and changing areas

Kitchen surfaces, equipment, and food preparation areas

Sleep mats, cots, and bedding (each child has their own, laundered regularly)

Outdoor play equipment and garden furniture

4.2 Toys and equipment

Toys and play equipment are cleaned regularly and any time they become soiled:

Hard toys are wiped with appropriate disinfectant spray and left to air dry.

Soft toys are machine washed at a minimum of 60°C regularly, or more frequently if soiled.

Sand and water trays are changed and cleaned regularly.

Any damaged equipment that cannot be properly cleaned is removed from use immediately.

4.3 Cleaning products

All cleaning products used at LBA are appropriate for use in settings with young children. Products are stored securely and out of reach of children at all times. Staff are trained in the safe and correct use of all cleaning products.

5. Personal Protective Equipment (PPE)

Disposable aprons and gloves are available throughout the nursery and must be worn when:

Changing nappies or assisting with toileting

Cleaning up bodily fluid spillages (vomit, blood, urine, faeces)

Administering first aid involving bodily fluids

Preparing or handling food (food-grade gloves)

PPE is single-use and disposed of immediately after use. Hands are washed after removing PPE.

6. Bodily Fluid Spillages

All spillages of blood, vomit, urine, or faeces are treated as a potential infection risk and cleaned immediately using the following procedure:

Put on disposable apron and gloves before approaching the spillage.

Remove any solid matter using disposable paper towels and place in a tied plastic bag.

Clean the area with an appropriate disinfectant solution or disposable wipes, working from the outside of the spillage inward.

Dispose of all materials in a sealed bag in the appropriate waste bin.

Remove PPE and wash hands thoroughly.

Clean and disinfect any equipment or surfaces that may have been contaminated.

Staff with any open wounds or skin lesions must cover them with a waterproof dressing before working with children or handling food.

7. Illness and Exclusion

7.1 When children must not attend

Children must not attend LBA Nursery if they are suffering from a contagious illness. The following minimum exclusion periods apply:

Sickness and/or diarrhoea: 48 hours from the last episode

Chicken pox: Until all spots have crusted over (usually 5 days from onset of rash)

Impetigo: Until lesions are crusted and healed, or 48 hours after starting antibiotic treatment

Conjunctivitis: Until discharge has stopped or 24 hours after starting treatment

Hand, foot and mouth disease: Until all blisters have dried

High temperature: Until the child has been fever-free for 24 hours without medication

Antibiotics: 48 hours after starting a course before returning

Following anaesthesia or medical procedure: 48 hours before returning

LBA follows current UK Health Security Agency (UKHSA) guidance on exclusion periods. If in doubt, parents should contact the nursery before bringing their child in.

7.2 If a child becomes unwell at nursery

If a child becomes unwell during the nursery day:

The child will be made comfortable and supervised by a member of staff away from the main group where appropriate.

Parents will be contacted and asked to collect their child as soon as possible.

In the event of a medical emergency, staff will administer first aid and call emergency services. Parents will be contacted immediately.

A child will not be sent home in the care of anyone not on the authorised collection list.

7.3 Notifiable illness and outbreaks

LBA will notify Ofsted, Public Health England (via UKHSA), and Coventry City Council as required in the event of a notifiable illness or suspected outbreak affecting children or staff at the nursery. Parents will be informed promptly and advised on any action required.

8. Nappy Changing and Intimate Care

All nappy changes and intimate care procedures are carried out in the designated changing area. The changing mat is cleaned and disinfected after every use. Disposable paper roll is used on the changing mat and replaced after each child. All waste is disposed of in a sealed nappy sack in the designated nappy waste bin. Staff wash hands before and after every nappy change.

9. Food Hygiene

LBA follows Food Standards Agency guidance on food safety. All staff involved in food preparation hold a Food Hygiene Certificate. Food is stored, prepared, and served at correct temperatures. Surfaces, utensils, and equipment used for food preparation are cleaned before and after use. Children with known allergies or dietary requirements are catered for separately, with allergen information recorded and accessible to all staff.

10. Visitors to the Setting

All visitors to LBA Nursery are asked to follow the nursery’s hygiene standards, including handwashing on arrival. Any visitor who appears to be unwell may be asked to reschedule their visit. Parent tours and meetings may be rescheduled if an infectious illness is circulating within the nursery.

11. Staff Illness

Staff who are unwell with a contagious illness must not attend work and must follow the same exclusion guidance that applies to children. Staff are encouraged to inform the manager as early as possible so that appropriate cover arrangements can be made. Any staff member with a skin condition, open wound, or gastrointestinal illness must inform the manager before handling food or providing intimate care.

12. Policy Review

This policy is reviewed annually and updated in line with current UKHSA guidance, EYFS requirements, and any changes to best practice. The most recent version is always available on the LBA website and in the nursery office.

Little Big Adventure Coventry Ltd

Safeguarding and Child Protection Policy

Summary for Families

The full version of this policy is available on request. An updated copy is shared with all families each year.

Our Commitment

The safety and wellbeing of every child in our care is our absolute priority. Little Big Adventure Coventry Ltd is committed to safeguarding and promoting the welfare of all children in line with the EYFS statutory framework, Working Together to Safeguard Children (2023), and Keeping Children Safe in Education (2024).

Designated Safeguarding Lead

Our Designated Safeguarding Lead (DSL) is the Nursery Manager. The nursery owner, the Deputy Manager, acts as deputy DSL. Both hold current Level 3 Safeguarding qualifications and attend refresher training every two years.

How We Protect Children

All staff and volunteers complete safeguarding training before working with children and refresh this regularly

All staff are trained to recognise signs of abuse, neglect, and harm

Robust safer recruitment procedures are followed for all staff and volunteers — including enhanced DBS checks

We operate a safe and secure environment with controlled access at all times

We promote British Values and protect children from radicalisation (see our Anti-Radicalisation Statement)

We maintain a culture where children’s voices are heard and taken seriously

If We Have a Concern

If any member of staff, parent, or visitor has a concern about a child’s safety or welfare, this must be reported to the DSL immediately. All concerns are taken seriously, recorded, and — where necessary — referred to Coventry City Council Children’s Services or the police. We do not investigate concerns ourselves; our role is to refer and cooperate fully with statutory agencies.

Allegations Against Staff

Any allegation against a member of staff or volunteer is reported immediately to the Local Authority Designated Officer (LADO) at Coventry City Council. We follow all statutory guidance in handling such allegations.

Information Sharing

The safety of a child always overrides confidentiality. We will share relevant information with statutory agencies without delay where we believe a child is at risk of harm.

Contact

If you have a safeguarding concern about a child, please speak to the Nursery Manager or the Deputy Manager directly. In an emergency, always call 999 first.

Coventry City Council Children’s Services: 024 7678 8555 (Emergency Out of Hours: 024 7683 2222)

This is a summary of our Safeguarding and Child Protection Policy. The full policy is available on request from enquiries@lbacoventry.co.uk
An updated copy of this policy is provided to all families annually. | Last reviewed: June 2026 | Next review: June 2027

 Little Big Adventure Coventry Ltd

Special Educational Needs and
Disabilities (SEND) Policy

Supporting every child to thrive

Little Big Adventure Coventry Ltd is committed to providing an inclusive, supportive environment where every child — including those with special educational needs and disabilities (SEND) — can learn, grow, and reach their full potential.

Our Approach

This policy has regard to the SEND Code of Practice 2015 (updated April 2020), which remains the current statutory framework, and the Early Years Foundation Stage (EYFS) statutory framework. We use a graduated approach — Assess, Plan, Do, Review — to identify and support children’s needs as early as possible.

SENCO

Our SENCO is a designated member of staff who holds a specific SENCO qualification and has received specialist training in supporting children with SEND. The SENCO is responsible for overseeing the identification and support of children with SEND, liaising with parents and external agencies, and ensuring all staff are appropriately trained and supported.

Identification and Assessment

All children’s development is regularly observed and assessed. If a concern is identified:

We will discuss our observations with parents at the earliest opportunity

We will gather information from parents about the child’s needs and home environment

We will make referrals to relevant professionals (e.g. speech and language therapist, portage worker) with parental consent

We will complete an Individual Education Plan (IEP) or equivalent where appropriate

Provision and Support

Support may include:

Additional adult support during sessions

Adapted resources, activities, and the physical environment

Individualised targets and strategies

Working closely with external agencies and professionals

Applying for SEND inclusion funding through Coventry City Council where eligible

Partnership with Parents

We believe parents are essential partners in supporting their child’s development. We will always seek parental consent before making referrals and will keep families fully informed and involved at every stage.

Confidentiality

All information relating to a child’s SEND is treated with the utmost sensitivity and shared only with those who need to know in order to support the child effectively.

Transitions

We work closely with receiving schools and other settings to ensure smooth transitions for children with SEND. We share relevant information (with parental consent) to ensure continuity of support.

Contact

If you have any concerns about your child’s development or would like to discuss SEND provision, please speak to your child’s key person or contact our SENCO: enquiries@lbacoventry.co.uk

⚠ Policy update note: The government is currently consulting on a revised SEND Code of Practice (expected 2026/27), including new requirements for staff training and layered support. This policy will be updated accordingly when the revised Code comes into force.

Last reviewed: June 2026 | Next review: June 2027 | Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk

Little Big Adventure Coventry Ltd

ADMISSIONS POLICY

Effective from: June 2026 Review date: September 2027

Wakefield Crossing, Yarmouth Green, Coventry CV4 8BN

1. Purpose and Scope

This policy sets out how Little Big Adventure Coventry Ltd (LBA Nursery) manages the admission of children to the nursery. It applies to all prospective and current families and covers applications for privately paid places, government-funded places, and mixed arrangements.

LBA Nursery is committed to a fair, transparent and inclusive admissions process. Places are offered in accordance with this policy, our Terms and Conditions, and our Equal Opportunities Policy.

2. About LBA Nursery

LBA offers both government-funded and privately paid childcare. The nursery stretches funded hours across 51 weeks to provide maximum flexibility for working families.

3. Eligibility

LBA welcomes applications for children aged 9 months to 5 years. Children of all backgrounds, abilities, and needs are welcome, subject to our capacity to meet individual care requirements safely.

LBA is an inclusive setting. Applications from children with Special Educational Needs and Disabilities (SEND) are considered on the same basis as all other applications. Where a child requires specialist support, LBA will discuss what reasonable adjustments can be made prior to confirming a place. See Section 10 for further detail.

4. How to Apply

4.1 Enquiry and nursery visit

Prospective parents are encouraged to contact LBA Nursery to arrange a show-round before applying. This gives families the opportunity to see the setting, meet the team, and ask questions. Show-rounds can be booked by:

Email: anna@lbacoventry.co.uk

Website: lbacoventry.co.uk

4.2 Application form

To apply for a place, parents must complete LBA’s Registration Form in full. The form must be accompanied by the required documents listed in Section 5. A place cannot be guaranteed or held until the registration form, all required documents, and the registration fee have been received.

LBA will acknowledge receipt of the application and confirm in writing whether a place has been offered. Written confirmation constitutes the formal offer of a place.

4.3 Minimum booking requirement

A minimum of two sessions per week must be booked. LBA is unable to accept applications for fewer than two sessions per week. Applications for funded-only places (with no private sessions) are subject to availability — please confirm with the nursery manager before applying.

4.4 Cancellation of extra sessions

Where additional sessions are booked outside of the regular contracted pattern, 48 hours written notice is required to cancel. Cancellations received with less than 48 hours notice will be charged in full. Written notice must be sent to anna@lbacoventry.co.uk or via the nursery manager in writing.

4.5 Start date

Parents should indicate their preferred start date on the registration form. The estimated start date may be changed once with at least one calendar month’s prior written notice. Where further changes are made, one month’s fees may be charged to hold the place.

5. Required Documents

The following documents must be provided before or on the child’s start date:

Child’s birth certificate (copy)

Immunisation record (Red Book or NHS app screenshot)

Emergency contact details (minimum two contacts with phone numbers)

Authorised collection list (names and relationship of all adults permitted to collect)

Any court orders, consent orders or custodial arrangements affecting the child

Medical information including allergies, intolerances, diagnosed conditions, and any medication requirements

Government funding code (if applicable — TYF code for 2-year funding; 30-hour code for extended entitlement)

Completed Parent Funding Agreement (if accessing funded hours)

Failure to provide required documents may result in the start date being deferred or the place being withdrawn.

6. Registration Fee

A non-refundable registration fee of £70 is required to secure a place. This fee covers the administration of the application, regardless of the number of children registered at that time.

Funded Hours Deposit

All parents accessing government-funded hours are required to pay a funded hours deposit before their child commences funded sessions. Details will be confirmed at the time of sign-up.

The deposit is fully refunded at the end of the placement where the terms of the funding agreement have been met in full and the required two calendar months written notice of termination has been given. The deposit will be retained where proper notice has not been given or the funding terms have been materially breached.

7. Waiting List and Priority Criteria

7.1 When places are available

Places are offered on a first-come, first-served basis when availability exists, subject to the minimum booking requirement and the nursery’s ability to meet the child’s individual needs.

7.1 When places are available

Places are offered on a first-come, first-served basis when availability exists, subject to the minimum booking requirement and the nursery’s ability to meet the child’s individual needs.

7.2 Waiting list

When no places are available, applicants may be added to the waiting list. Position on the waiting list is based on the date of application. LBA will contact families on the waiting list as places become available.

7.3 Allocations — first come, first served

LBA allocates places on a first-come, first-served basis according to the date of application. All children are treated equally regardless of background, ability, or need.

The only exception is looked-after children (LAC) and children subject to a child protection plan, who will be given priority consideration in line with Ofsted expectations for early years providers. All other applicants are considered equally by date of application.

8. Settling In (Gradual Admission)

LBA operates a gradual admission process to support children in transitioning to nursery life. All new children are offered three settling-in sessions before their official start date. These sessions are:

Tailored to the individual needs of the child and family

Conducted in the child’s key room with their assigned key person

Free of charge

Where possible, settling-in sessions are spread across two weeks. Parents and carers are welcome to accompany their child during settling-in sessions.

Happiness Guarantee: If a parent gives written notice to terminate the contract within the first four weeks of their child’s start date, the four-week notice period will be waived. The registration fee rand the funding deposit remain non-refundable.

9. Government Funded Places

LBA offers government Early Education Funding (EEF) for eligible children:

15-hour Universal Entitlement — all eligible 3 and 4-year-olds, and eligible 2-year-olds

30-hour Extended Entitlement — eligible 3 and 4-year-olds whose parents meet HMRC working criteria

Funded places are subject to the following conditions:

The Parent Funding Agreement must be fully completed before funded hours commence. Funding cannot be claimed without a completed agreement.

Parents accessing 30-hour funding must provide a valid eligibility code and re-confirm every three months via HMRC. A lapsed code reverts to privately paid hours.

Parents accessing 2-year funding must provide their TYF code before the funded place can begin.

Funded hours are delivered on a 51-week stretched basis. The weekly average is approximately 11.2 hours (15-hour) or 22.4 hours (30-hour).

The EYPP section of the Parent Funding Agreement must be completed. Incomplete EYPP sections result in lost funding that cannot be recovered retrospectively.

Full details of how funded hours are calculated and delivered are set out in the LBA Funding Guide (Part A of the combined Funding Guide and Terms and Conditions document).

10. SEND and Inclusive Admissions

LBA Nursery is committed to inclusive admissions. Applications from children with SEND are welcomed and considered on the same basis as all other applications.

Where a child has additional needs, LBA will:

Arrange a pre-admission meeting with parents and/or other professionals to discuss the child’s needs

Consider what reasonable adjustments can be made to accommodate the child

Involve the nursery’s SENCO in the admissions process where relevant

Liaise with Coventry City Council’s SEND support team where specialist input is needed

A place will only be declined on SEND grounds where LBA is genuinely unable to provide the required level of care safely, even with reasonable adjustments. This decision will always be made in writing with a clear explanation.

11. Conditions for Refusal or Withdrawal of a Place

LBA reserves the right to refuse an application or withdraw a confirmed place in the following circumstances:

Unpaid fees: Where an existing fee balance is outstanding. If payment is not received within five working days of written notification, the place may be withdrawn and offered to the next family on the waiting list.

Unable to meet care needs: Where LBA is genuinely unable to provide the specialist or specific care required by the child, and reasonable adjustments cannot accommodate the need.

Behaviour: Where the behaviour of a parent, carer, or authorised collector is detrimental or potentially detrimental to the health, safety, or wellbeing of children or staff.

Breach of policies: Where a parent is in serious or repeated breach of LBA’s policies, including the Health and Safety Policy or the Nut-Free Setting Policy.

Unexplained absence: Where a child has been absent for three or more consecutive weeks without explanation or communication from the parent.

Provision of false information: Where an application contains materially false or misleading information.

Where a place is refused or withdrawn, LBA will communicate this decision in writing, with reasons, as soon as reasonably practicable. Where the withdrawal constitutes termination of contract, the Terms and Conditions (Clause 4.3) will apply.

12. Equal Opportunities

LBA Nursery operates a non-discriminatory admissions process. We do not discriminate on the grounds of age (within the eligible range), sex, race, religion or belief, disability, pregnancy or maternity, marriage or civil partnership, gender reassignment, or sexual orientation.

All children are entitled to the same quality of care and education regardless of background. Where English is not the family’s first language, LBA will make reasonable efforts to communicate clearly and, where possible, provide translated information.

13. Complaints

If a family believes their application has been handled unfairly or in breach of this policy, they may raise a formal complaint in accordance with LBA’s Complaints Procedure, available on request. Formal complaints should be submitted in writing to anna@lbacoventry.co.uk.

14. Policy Review

This policy is reviewed annually by the nursery owner or more frequently if required by changes in legislation, Ofsted guidance, or Coventry City Council requirements. The current version is always available on the LBA website and in the nursery office.

Little Big Adventure Coventry Ltd

Little Big Adventure Coventry Ltd

Equality and Diversity Policy

Celebrating every child, every family, every voice

Statement of Intent

Little Big Adventure Coventry Ltd is committed to providing equality of opportunity and anti-discriminatory practice for all children and families. We believe that every child deserves the best possible start in life, and that this can only happen in an environment where every person — regardless of background — feels safe, respected, and valued.

Legal Framework

This policy has regard to the following legislation:

Equality Act 2010

Children Act 1989, 2004 and 2006

Special Educational Needs and Disability Act 2001

EYFS Statutory Framework (latest revision)

Safeguarding Vulnerable Groups Act 2006

We have due regard to the Public Sector Equality Duty where applicable.

Protected Characteristics

We do not discriminate — directly or indirectly — on the grounds of any protected characteristic under the Equality Act 2010, including: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

Our Commitment

We will:

Provide a secure environment in which all children can flourish and in which all contributions are cherished

Treat every child as an individual and meet their unique needs

Ensure all children have access to a broad, balanced, and stimulating curriculum

Include and value the contribution of all families to our understanding of equality and diversity

Challenge and address prejudice, discrimination, and stereotyping whenever it occurs

Reflect the diversity of our community in resources, displays, and activities

Ensure all staff receive equality and diversity training

Make reasonable adjustments to ensure inclusion for children and families with disabilities

Make inclusion a thread which runs through all of the activities of the nursery

Admissions

Our nursery is open to all members of the community. We will:

Advertise our services widely and in an accessible way

Reflect the diversity of our community in our promotional materials

Provide information in clear, concise language, whether in written or spoken form

Base our admissions policy on a fair and transparent system

Not discriminate against a child or their family on the basis of colour, ethnicity, religion, or social background

Not refuse entry to a child with a disability or special educational need

Ensure all parents are made aware of this policy

Employment

LBA is committed to fair and equal employment practices:

All posts are advertised and applicants are judged against explicit and fair criteria

Applicants are welcome from all backgrounds and posts are open to all

The applicant who best meets the criteria is offered the post, subject to satisfactory references and an enhanced DBS check in accordance with the Safeguarding Vulnerable Groups Act 2006

All job descriptions include a commitment to equality and diversity

We monitor our recruitment process to ensure it is fair and accessible

Training

We seek out training opportunities for all staff to enable them to develop inclusive practices

We ensure staff are confident and fully trained to support children with additional needs, including administering medication where required

We review our practices regularly to ensure we are fully implementing this policy

Curriculum

The curriculum at LBA encourages children to develop positive attitudes toward people who are different from themselves. It builds empathy and critical thinking skills from an early age. We do this by:

Making every child feel valued and celebrated for who they are

Ensuring equality of access to all learning activities

Making adjustments to the environment and resources to accommodate a wide range of learning, physical, and sensory needs

Differentiating our approach to meet each child’s individual needs, including those with SEND

Reflecting the widest possible range of communities in our choice of books, toys, and resources

Avoiding stereotypes or derogatory images in all materials

Celebrating a wide range of festivals, traditions, and cultural events

Creating an environment of mutual respect and tolerance

Helping children understand that discriminatory behaviour and remarks are unacceptable

Supporting children learning English as an additional language

Valuing Diversity in Families

We welcome the diversity of family life and work with all families

We encourage children to share stories and experiences from their home life

We actively invite parents and carers to take part in the life of the nursery

For families who speak languages in addition to English, we will find ways to ensure their full inclusion

We treat all family structures with equal respect and without judgement

Food

LBA is a nut-free setting. In all other respects:

We work in partnership with parents to ensure the medical, cultural, and dietary needs of each child are met

We help children learn about a range of foods, cultural approaches to mealtimes, and respect the differences among them

Dietary requirements and allergies are recorded and shared with all relevant staff

Promoting Positive Attitudes

We actively promote positive attitudes toward difference and diversity through:

Books, toys, and resources that reflect a wide range of backgrounds and family structures

Celebrating festivals, traditions, and cultural events from our community

Learning about different languages, foods, and ways of life

Encouraging children to express curiosity and ask questions in a respectful way

Dealing with Discriminatory Behaviour

Any discriminatory behaviour — by a child, parent, or member of staff — will be addressed promptly, sensitively, and in line with our behaviour management policy. Incidents are recorded and monitored. Staff are supported in responding to such incidents with confidence and care.

Monitoring and Reviewing

To ensure this policy remains effective, we will:

Review this policy annually

Monitor our practices to ensure we are meeting our equality commitments

Record and review any equality-related concerns or complaints

This policy is overseen by the Nursery Manager, the Nursery Manager, under the direction of the nursery owner, the Deputy Manager.

Complaints

If you feel that you or your child has been treated unfairly, please speak to the Nursery Manager in the first instance. If you remain unsatisfied, please contact us in writing at enquiries@lbacoventry.co.uk. We take all concerns seriously and will investigate promptly and sensitively.

Last reviewed: June 2026 | Next review: June 2027 | Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk

Little Big Adventure Coventry Ltd

Illness and Infection Control Procedure

Keeping our nursery community safe and healthy

The health and wellbeing of every child and member of staff is a priority at Little Big Adventure Coventry Ltd. This procedure sets out how we prevent and manage illness and infection within the nursery.

Preventing the Spread of Illness

We promote good hygiene practices throughout the day, including:

Regular and thorough handwashing — on arrival, before meals, after toileting, and after outdoor play

Age-appropriate teaching of good hygiene habits

Regular cleaning and disinfecting of surfaces, toys, and equipment

Correct disposal of soiled items and waste

Adequate ventilation in all rooms

When Your Child is Unwell

We ask that you do not bring your child to nursery if they are unwell. Please notify us by 10am on any day your child will be absent.

Children must be kept away from the nursery for the following minimum exclusion periods:

These periods are in line with UK Health Security Agency (UKHSA) guidance.

If Your Child Becomes Unwell at Nursery

If a child becomes unwell during the session:

The child will be made comfortable and supervised in a calm, quiet area

Parents will be contacted immediately and asked to collect their child

First aid will be administered if appropriate

We will call 999 if we believe a child requires emergency medical attention

Infectious Disease Outbreaks

In the event of a significant outbreak, we will notify Ofsted and seek guidance from the UK Health Security Agency (UKHSA). We will commnicate with all families promptly.

Notifying Us of Absence

Please contact us as early as possible on the first day of absence: enquiries@lbacoventry.co.uk

Last reviewed: June 2027 | Next review: June 2027 | Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk

Little Big Adventure Coventry Ltd

Medication Policy

Keeping children safe when medication is needed

Little Big Adventure Coventry Ltd follows strict procedures to ensure that medication is administered safely, appropriately, and only with full written parental consent.

Prescription Medication

We will administer prescribed medication provided that:

Written consent has been obtained using our Medication Administration Form

The medication is in its original packaging with the original pharmacy label

The label shows the child’s name, dosage, and prescribing instructions

The medication is in date

We will not administer the first dose of any new medication. Please ensure your child has received at least one dose at home before bringing the medication to nursery.

Non-Prescription Medication

We will only administer non-prescription medication (e.g. Calpol) in exceptional circumstances and with:

Written parental consent specifying the medication, dose, and reason

Confirmation that the child has received the medication before at home without adverse reaction

Clear instructions from the parent on when to administer

Long-Term Medical Conditions

Where a child has a long-term medical condition requiring regular medication (e.g. asthma, epilepsy, severe allergy), we will:

Develop an Individual Health Care Plan in partnership with parents and, where appropriate, healthcare professionals

Ensure all relevant staff are trained in the specific care required

Review the plan at least annually or when the child’s needs change

Store medication safely in accordance with manufacturer guidance

Epi-Pen / Emergency Medication

Children with prescribed emergency medication (e.g. adrenaline auto-injectors) must have two in-date devices at the nursery at all times. Staff responsible for the child will be trained in their use.

Record Keeping

Every administration of medication is recorded in our Medication Administration Record, which includes the date, time, dose, and name of the staff member who administered it. Parents are asked to sign to confirm at the end of each day.

Storage

All medication is stored safely and securely, out of reach of children. Medication requiring refrigeration is stored in a dedicated section of the fridge. Medication is returned to parents when no longer needed.

Refusal

We reserve the right to refuse to administer medication if we are not satisfied that it is safe to do so. We will contact parents immediately in this situation.

Contact

To discuss your child’s medical needs, please speak to the Nursery Manager or contact us at enquiries@lbacoventry.co.uk

Last reviewed: June 2026 | Next review: June 2027 | Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk

Little Big Adventure Coventry Ltd

Allergy and Dietary Requirements Policy

Keeping every child safe through careful, consistent practice

Statement of Intent

Little Big Adventure Coventry Ltd takes food allergies and dietary requirements extremely seriously. We have robust systems in place to minimise risk and keep every child safe. We aim to be a nut-aware setting and ask all families to support us in this.

Our Approach to Nuts

We strongly discourage nuts and nut-containing products on our premises and ask all families not to bring them in. However, because we cannot inspect every item of food brought from home, we cannot guarantee that the nursery is entirely nut-free. What we can guarantee is that:

All food provided by the nursery kitchen is prepared without nuts or nut-based ingredients

All staff are trained in allergy awareness and anaphylaxis response

Children with a known nut allergy have an Individual Health Care Plan in place

Adrenaline auto-injectors are held on-site for any child prescribed them

We actively ask and remind all families not to bring nuts into the setting

If your child has a severe nut allergy, please speak to us before your child starts so we can discuss the measures we have in place and agree the best approach for your family.

Allergy Information at Registration

At registration, parents are asked to declare all known allergies and dietary requirements. This information is:

Recorded on the child’s registration form and individual care plan

Shared with all staff who work with the child

Displayed in the kitchen and food preparation areas

Reviewed at least annually and whenever a change occurs

The 14 Major Allergens

We are aware of and accommodate allergies to the 14 major allergens required to be declared under UK food law:

Cereals containing gluten (wheat, rye, barley, oats)

Crustaceans

Eggs

Fish

Peanuts

Soybeans

Milk

Nuts (tree nuts)

Celery

Mustard

Sesame seeds

Sulphur dioxide / sulphites

Lupin

Molluscs

Food Provided by the Nursery

All meals and snacks provided by LBA are prepared in our kitchen and are nut-free. Where a child has a dietary requirement or allergy, we will provide a suitable alternative, clearly labelled and prepared separately where necessary.

Packed Lunches — Food from Home

If your child brings a packed lunch, please ensure it:

Does not contain nuts or nut-based products

Is clearly labelled with your child’s name

Is consistent with any dietary restrictions declared on the registration form

Is stored in a cool bag or lunchbox (we do not have facilities to heat food from home)

A named member of staff checks packed lunch contents against each child’s dietary records before serving, in line with EYFS safer eating requirements.

Emergency Procedures — Anaphylaxis

If a child has a severe allergy with risk of anaphylaxis:

An Individual Health Care Plan is completed with the parent before the child starts

Two in-date adrenaline auto-injectors are kept on the premises at all times and are accessible to all staff

All staff are trained to recognise and respond to anaphylaxis

999 will be called immediately in the event of a suspected anaphylactic reaction

Parents are contacted immediately and an incident report is completed

Contact

Please inform us of any new allergy diagnosis or change in dietary requirement as soon as possible: enquiries@lbacoventry.co.uk or 07877 441930.

Last reviewed: June 2026 | Next review: June 2027 | Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk

Little Big Adventure Coventry Ltd

Safer Recruitment Policy and Procedure

Protecting children through robust recruitment practice

Little Big Adventure Coventry Ltd is committed to safeguarding and promoting the welfare of children. We ensure that all individuals employed by or volunteering with the nursery are suitable to work with children through a rigorous safer recruitment process.

Our Commitment

We follow statutory guidance including Keeping Children Safe in Education (KCSIE), the EYFS statutory framework, and Ofsted requirements. All recruitment decisions are made in the best interests of the children in our care.

Safer Recruitment Principles

All appointments — paid or voluntary — are subject to:

A fully completed, signed application form (CVs alone are not accepted)

An enhanced Disclosure and Barring Service (DBS) check with Children’s Barred List check

Verification of identity, address, and right to work in the UK

Verification of all qualifications claimed

A minimum of two satisfactory professional references — at least one from the most recent employer

Checks against the Children’s Barred List before the individual begins work unsupervised

A structured interview with at least two interviewers, including safeguarding-related questions

A probationary period with supervision and review

DBS Checks

All staff and regular volunteers working with children must hold an enhanced DBS certificate with Children’s Barred List check. We subscribe to the DBS Update Service where possible to ensure certificates remain current. No individual will be left unsupervised with children until their DBS check is complete.

Disqualification

We follow statutory disqualification requirements under the Childcare Act 2006. Any member of staff who becomes disqualified must notify the manager immediately. We will take appropriate action in accordance with legal obligations.

Induction and Probation

All new staff complete a structured induction covering:

Safeguarding and child protection

Health and safety

EYFS requirements

Nursery policies and procedures

First aid (where required by role)

A probationary period of three months applies to all new appointments. Performance is formally reviewed at the end of this period.

Ongoing Vetting

We review the suitability of all staff on an ongoing basis. Any concerns regarding a staff member’s suitability to work with children are addressed immediately in line with our safeguarding policy.

Record Keeping

We maintain a Single Central Record (SCR) of all recruitment and vetting checks. This is available for inspection by Ofsted and other authorised bodies.

Contact

Enquiries about our recruitment process: enquiries@lbacoventry.co.uk

Last reviewed: June 2025 | Next review: June 2027 | Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk

LITTLE BIG ADVENTURE COVENTRY NURSERY

Little Big Adventure Coventry Ltd

Wakefield Crossing, Yarmouth Green, Coventry CV4 8BN

enquiries@lbacoventry.co.uk/anna@lbacoventry.co.uk

TERMS AND CONDITIONS
& GOVERNMENT FUNDING GUIDE

Effective: June 2026

PART A — TERMS AND CONDITIONS

The following terms and conditions (and documents referred to herein) constitute your entire contract with Little Big Adventure Coventry Limited (“LBA”, “Us” or “We”), for childcare services (the “Services”). By enrolling your child at LBA you agree to be bound by these terms. These terms supersede all previous versions. No verbal agreement, app notification, or informal arrangement constitutes a variation of this contract. All amendments must be in writing and countersigned by the nursery owner.

1. Care Requirements

1.1 You will provide Us with a copy of your child’s birth certificate before their start date.

1.2 You will ensure all information on the registration form is correct and up to date. You must immediately inform Us in writing of any change, including: any special educational needs and/or disability (SEND); medical needs (including allergies, intolerances, medical conditions, and any requirement for medication to be administered). Your child’s attendance whilst on medication is at our sole discretion; any court or consent order or custodial agreement relating to your child’s care arrangements; and contact details for you and any person(s) authorised to collect your child. We reserve the right not to release your child to any person we are not satisfied is authorised.

1.3 Your child may not attend LBA if suffering from a contagious illness (including sickness, diarrhoea, or chicken pox) and may not return until symptom-free for 48 hours or cleared by a doctor.

1.4 We may administer first aid, certain non-prescribed medications (e.g. to reduce temperature or respond to allergic reaction), or apply sun cream/nappy cream as We deem appropriate. You must notify Us in writing if you do not consent; however this may result in your child not being permitted to attend.

1.5 We have a legal obligation to report to relevant authorities any instances where We consider a child may have been neglected or abused. We may do so without your consent and without informing you.

1.6 LBA is a nut-free setting. You must not send food, drink or food packaging onto LBA premises. Do not apply creams or oils containing nut derivatives (e.g. arachis) to your child. Non-compliance may result in immediate suspension of your child’s place.

1.7 Smart devices with camera or recording functionality are not permitted on LBA premises. Parents and authorised collectors must not use such devices while on LBA premises. Where a child is found to be wearing a smartwatch or any wearable device capable of audio recording or listening to staff conversations, LBA reserves the right to require the device to be removed immediately. Where this is not possible or the issue recurs, LBA reserves the right to terminate that child’s place with four weeks’ written notice, in order to protect the privacy and confidentiality of staff and all children on the premises.

1.7a Registration Fee

A registration fee of £70.00 is due upon acceptance of a confirmed place at LBA where a child will be accessing privately paid hours (in full or alongside funded hours). This fee covers the administrative cost of registration and secures your child’s place. Payment must be made before your child’s start date. No registration fee is charged where a child accesses funded hours only.

The registration fee is non-refundable once the 14-day cancellation period has passed. It will not be credited against any future childcare fees.

1.7b Funded-only Place — Refundable Deposit Where a child accesses government-funded hours only (with no privately paid hours), no registration fee is charged. In place of a registration fee, LBA may request a refundable deposit to secure the funded place until funding has been received from Coventry City Council. This deposit will be refunded in full to the parent by the end of the funding term in which LBA has successfully claimed for the child, in accordance with the Coventry City Council Early Education Annual Parent Funding Agreement (2025–26). The deposit will not be retained where a parent gives the required notice and all terms of this agreement have been met.

1.9 Funding Deposit

Where your child accesses government-funded hours, a funding deposit of £10.00 per month will be collected monthly until a maximum of £100.00 has been reached. This deposit is held by LBA as security against any funding clawback required by Coventry City Council (for example where funded hours are overclaimed due to changes in attendance, split funding, or eligibility that were not reported in time, or not adhering to the termination of the funding space notice).

The deposit is not a fee and does not reduce your monthly childcare charges. It will be held for the duration of your child’s term funded place and returned to you in full, without interest, within 30 days of your child leaving LBA, provided no outstanding balance, clawback liability remains at that point and all terms and conditions are adhered to including the correct termination notice.

2. Fees and Payment

2.1 Fee Structure

Fees are set out in the current LBA Fee Card, which forms part of this contract:

Fees are reviewed annually. We will provide at least four weeks’ written notice of any revision. If you do not accept the revised fee, you may end this contract under Clause 4.2. Discounts are wholly discretionary and do not vary this contract.

2.2 Payment Terms

Fees are payable monthly in advance, on or before the 1st of each month, by direct debit, standing order, bank transfer, or Tax-Free Childcare. Fees are payable in full on all dates including public holidays, bank holidays, INSET days, and the five designated nursery closure days per year (notified in advance). We do not accept cash for ongoing fee payments.

Your monthly fee is a fixed recurring amount based on your agreed session pattern. The same figure is due each month. Payment is due by the 1st of the month regardless of whether you have received an invoice. Invoices are issued for your reference only and do not constitute a condition of payment. Non-receipt of an invoice does not extend or waive the payment due date.

The first invoice must be paid in full before your child’s first day of placement.

IMPORTANT: All payment arrangements, discounts, payment plans, and third-party payment schemes must be agreed in writing with the nursery owner only. No verbal agreement, staff assurance, or app communication constitutes a valid payment arrangement.

2.3 Late Payment and Debt Recovery

If fees are not received by the 1st of the month, the following will apply:

A £50.00 late payment administration fee is applied immediately.

Daily interest at 2% above the Bank of England base rate accrues on the outstanding balance from the due date.

A further £50.00 charge is applied for every subsequent 30-day period the balance remains unpaid.

Unpaid fees may be referred to an external debt collection agency. An additional 15% collection surcharge will be applied to the total outstanding balance upon referral.

If you anticipate a payment difficulty you must contact the nursery owner in writing immediately. Alternative arrangements may be considered at our sole discretion only.

Suspension or termination for non-payment applies to privately paid hours only. Government-funded entitlement hours will NEVER be withheld solely because of an outstanding debt for privately paid fees. This is a requirement of the Coventry City Council Provider Agreement and DfE Early Years Entitlements Operational Guidance.

2.4 Payment Plans

A payment plan may be offered, at the nursery owner’s sole discretion, to families in arrears. Any plan must be: agreed in writing and signed by the nursery owner; subject to a fixed repayment schedule; and reviewed regularly. Non-compliance with any agreed plan will result in its immediate cancellation. A payment plan does not waive any fees owed or vary this contract. Verbal agreements are not binding on LBA.

2.5 Third-Party Payment Arrangements

Any arrangement under which a third party pays all or part of your fees (including student finance, employer schemes, or family contributions) must be agreed in writing with the nursery owner before commencement. LBA accepts no responsibility for delays, shortfalls, or disputes arising from third-party arrangements. You remain personally liable for all fees in full regardless of any third-party arrangement.

2.6 Minimum Booking and Session Changes

A minimum of two sessions per week per child must be booked. To decrease sessions, you must give at least one calendar month’s written notice. You cannot reduce below the minimum booking. One session change per term is permitted, provided it does not affect funded hours claimed. Changes affecting funded hours take effect from the following term.

2.7 Late Collection

You must notify Us immediately if you cannot collect your child on time. Repeated late collection will be charged at £25.00 per occurrence, invoiced monthly in arrears. If no authorised person can be reached, We reserve the right to contact appropriate government bodies.

2.8 Closures and Refunds

No refund or session swap is given for: child absence (illness or holiday); public/bank holiday closures; designated nursery closure days; or INSET days. If LBA closes due to circumstances outside our control, We have no obligation to provide alternative services. If such closure exceeds three consecutive working days, We may credit you for days beyond three.

3. Government Early Education Funding (EEF)

3.1 Entitlement Schemes

LBA participates in both Government EEF schemes for eligible children:

Universal Early Education Entitlement – 15 hours per week for eligible 3 and 4-year-olds, and eligible 2-year-olds.

Extended Early Education Entitlement – 30 hours per week for eligible 3 and 4-year-olds whose parents meet the working criteria.

LBA delivers funded hours on a 51-week stretched basis, as permitted under the Coventry City Council Provider Agreement.

FUNDED HOURS ARE FREE: Government-funded hours are delivered at no charge. LBA will never charge parents for funded hours. Funded hours will always appear on invoices as 0.00.

3.2 Optional Charges on Top of Funded Hours

Government funding does not cover the following, which are optional and charged separately: Meals – £1.00 per funded hour your child attends (optional; parents may provide a packed lunch). Privately paid hours beyond your funded entitlement – charged at £8.50 per hour. All enrichment activities are included at no cost for every child.

3.3 30-Hour Code Requirements

If your child accesses the 30-hour entitlement you must: provide a valid code before the funded place commences; re-confirm eligibility every three months via HMRC Childcare Service; and notify LBA immediately if the code lapses or eligibility changes. If a code lapses, the additional 15 hours revert to privately paid hours at £8.50/hr until a valid code is confirmed.

3.4 Headcount Accuracy

Your child must be in genuine attendance before the termly headcount date for funded hours to be claimed. Any change to your child’s attendance pattern must be reported to LBA in writing immediately. Please note that where a child leaves or reduces hours after the termly headcount date, funded hours for that term have already been confirmed and cannot be adjusted.

3.5 Parent Funding Agreement

Prior to your child accessing any government-funded hours, you are required to sign LBA’s Parent Funding Agreement. This forms part of your contract with LBA and sets out your obligations as the parent of a funded child.

By signing the Parent Funding Agreement, you confirm that:

(a) Your child is not accessing the same funded hours at any other childcare setting simultaneously;

(b) The information provided on your funding application and registration form is accurate and complete;

(c) You have read and understood LBA’s stretched funding arrangement (51 weeks per year) and agree to this method of delivery;

(d) You will re-confirm your 30-hour eligibility every three months via HMRC Childcare Service, and will notify LBA immediately if your eligibility changes or your code lapses;

(e) You will notify LBA in writing of any change to your child’s attendance pattern that may affect the funded hours claimed;

(f) You understand that any fraudulent claim for funded hours may result in LBA being required to repay funds to Coventry City Council, and that LBA reserves the right to recover any such sum from you.

Failure to sign the Parent Funding Agreement before the funded place commences may result in the hours being charged at the standard private rate of £8.50 per hour until the Agreement is signed.

4. Ending this Contract

4.1

You have the right to cancel this contract without liability within 14 days of Us confirming your child’s place. Notice must be given in writing within this period. After 14 days, the registration fee (where applicable to your place type) is non-refundable and the notice terms below apply.

4.2

You may end this contract by written notice as follows: At least one calendar month’s written notice – where your child does not receive Government Funded hours. At least two calendar months’ written notice – where your child receives Government Funded hours. Written notice must be sent to enquiries@lbacoventry.co.uk. Verbal notice is not accepted.

4.3

We may end this contract at any time by giving at least four weeks’ written notice. We may suspend or terminate immediately if: fees are unpaid and not remedied within five working days; you breach any obligation and do not remedy it; you, a household member, or authorised collector behaves unacceptably toward staff, families, or children; your child’s behaviour endangers the safety of others; or unexplained absence of three or more consecutive weeks.

4.4

Where We suspend Services under Clause 4.3, suspension continues while We attempt to resolve the issue. If suspension exceeds one month either party may terminate immediately by written notice. Prepaid fees for remaining days may be credited on a pro-rata basis, offset against any sums owed.

4.5

We are required to notify Coventry City Council of any termination or suspension affecting a funded child’s place. Suspension for non-payment applies to privately paid hours only. Government-funded entitlement hours will not be suspended or withheld solely due to an outstanding private fee balance.

5. Limitation of Liability

5.1

LBA will not be liable for loss, injury, or damage arising from circumstances outside our reasonable control, including pandemic, extreme weather, fire, flood, acts of terrorism, civil unrest, power failure, or industrial action.

5.2

LBA accepts no liability for loss or damage to personal property (including car seats, prams, toys, clothing, or electronic devices) left on nursery premises.

5.3

LBA accepts no liability for economic loss, loss of earnings, or consequential loss suffered by the parent in connection with LBA services or any nursery closure.

5.4

LBA accepts responsibility for a child from the moment they are signed in to the moment they are signed out to an authorised adult.

5.5

Nothing in this contract excludes LBA’s liability where exclusion is prohibited by law, including death or personal injury caused by our negligence.

6. Employment of Staff

6.1

If, during or within six months after the end of this contract, you directly or indirectly employ or engage any LBA colleague who had contact with your child in the preceding six months, you shall pay LBA 20% of that colleague’s gross annual salary at the time of leaving, representing reasonable recruitment costs.

6.2

LBA does not offer babysitting services. Private babysitting arrangements with LBA staff are made entirely at your own risk. LBA accepts no liability for such arrangements.

7. General

7.1

These terms and conditions are governed by English law. Both parties submit to the exclusive jurisdiction of the courts of England and Wales.

7.2

LBA may change these terms without notice where required by legislation. For all other changes, four weeks’ written notice will be given. Continued use of our services after the notice period constitutes acceptance of the updated terms.

7.3

If any provision of these terms is found unenforceable by a court, that provision shall be severed and the remainder of the contract continues in full force.

7.4

No failure or delay by LBA in exercising any right constitutes a waiver. No waiver is effective unless made in writing by the nursery owner.

7.5

These terms and conditions, together with the current Fee Card, Parent Funding Agreement, and LBA Registration Form, constitute the entire agreement between you and LBA.

8. Data Protection

LBA processes personal data, including special category data, relating to staff, parents, and children, in compliance with UK GDPR and the Data Protection Act 2018. Full details are set out in our Privacy Policy, available on request. Subject Access Requests must be submitted in writing to enquiries@lbacoventry.co.uk.

Parent Acknowledgement

By signing below, I/we confirm that I/we have read, understood, and agree to be bound by these Terms and Conditions in full, including the LBA Fee Card (Version September 2026). I/we understand that continued use of LBA’s services constitutes ongoing acceptance of these terms.

Parent / Guardian Full Name: _____________________________________

Signature: _____________________________________

Date: _____________________________________

Child’s Full Name: _____________________________________

Second Parent / Guardian Name (if applicable): _____________________________________

Second Signature (if applicable): _____________________________________

PART B — GOVERNMENT FUNDING GUIDE & PARENT AGREEMENT

This guide explains how government-funded childcare hours work at LBA Nursery, how your weekly entitlement is calculated, and what happens with any unused (floating) hours. Please read this alongside the Terms and Conditions in Part A.

1. What Early Education Funding Covers

Coventry City Council offers funded early education places for eligible children:

15 hours per week – Universal Entitlement for all eligible 3 and 4-year-olds, and eligible 2-year-olds

30 hours per week – Extended Entitlement for eligible 3 and 4-year-olds whose parents meet the working criteria

This equals up to 570 hours per year (15-hour) or 1,140 hours per year (30-hour), taken over a minimum of 38 weeks. At LBA, we stretch these hours across 51 weeks of the year to give families greater flexibility.

2. How We Calculate Your Funded Hours Per Week

Because we spread your funding across 51 weeks, the weekly average is lower than the headline figure:

15-hour entitlement: 570 hours / 51 weeks = approx. 11.2 funded hours per week

30-hour entitlement: 1,140 hours / 51 weeks = approx. 22.4 funded hours per week

These are averages across the year. Your invoice shows your Stretched Funded Hours per Week so you can always see exactly what is covered each week. Any childcare hours beyond your weekly funded average are charged at our standard rates.

3. Floating (Unused) Funded Hours

3.1 What are floating hours?

If your child uses fewer than their weekly average entitlement in any given week, those unused hours are called ‘floating hours’. They accumulate across the term and can be used as additional free sessions.

3.2 How to use floating hours

To book floating hours, please contact us by email or speak to the manager at drop-off. Requests are subject to room availability and staffing ratios.

3.3 Floating hours do not carry over

Unused floating hours expire at the end of each term. They cannot be carried forward, credited against fees, or refunded in any form. Each term is treated as a separate funding period in line with Coventry City Council’s arrangements.

3.4 Reminders

We will remind you by email if your child has accumulated floating hours: a mid-term reminder (around week 6-7) and a final reminder two weeks before the end of term. It is your responsibility to respond and book sessions in good time.

4. What You Pay

Funded hours are entirely free and will always show as £0.00 on your invoice. The following charges apply in addition to funded hours:

Meals are optional – your child’s funded place is never conditional on purchasing meals.

5. Transparent Invoices

At the end of each term, LBA provides a full termly breakdown of funded hours used and any additional charges incurred (extra sessions, optional meals, or privately paid hours). The invoice total for that term is then issued by LBA’s automated banking system. Monthly amounts collected during the term are held on account and reconciled against the termly invoice. Funded hours are never shown as a monetary value.

6. Key Parent Responsibilities

Parent Funding Agreement

You must complete the full Parent Funding Agreement when your child starts funded hours. A new Attendance Pattern section is completed each term to confirm your child’s sessions.

30-hour code

If your child accesses 30-hour funding, you must re-confirm your eligibility code every 3 months via HMRC. Failure to do so will result in the extended hours reverting to privately paid sessions at £8.50/hr.

EYPP

Please ensure the Early Years Pupil Premium section of your Parent Funding Agreement is completed. If eligible, this provides additional support funding for your child. Incomplete EYPP sections result in lost funding that cannot be recovered.

Contact details

Keep your contact details up to date so you receive funding reminders and important notices.

Parent Funding Agreement – Acknowledgement

By signing below, I/we confirm that I/we have read and understood the Government Funding Guide above and agree to the obligations set out in Clause 3.5 of the Terms and Conditions.

Parent / Guardian Full Name: _____________________________________

Signature: _____________________________________

Date: _____________________________________

Child’s Full Name: _____________________________________

Funding Type (circle): 15 hours / 30 hours _____________________________________

Stretched funding confirmed (51 weeks): Yes / No _____________________________________

Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk | “Dream more, learn more, care more and Be more”

Data Protection & Privacy Policy

Including Use of Artificial Intelligence Tools

Little Big Adventure Coventry Limited reviewed and updated May 2026

1. Data Controller Details

Little Big Adventure Coventry Limited is the data controller for all personal data processed in connection with the operation of LBA Nursery. As data controller, we are responsible for deciding how personal data is collected, used, stored and protected.

2. Scope and Legal Framework

This policy applies to all personal data processed by LBA Coventry, including data relating to children, parents and guardians, staff, volunteers, and job applicants. It covers data held in any format — electronic, paper, or otherwise.

We process personal data in accordance with:

The UK General Data Protection Regulation (UK GDPR)

The Data Protection Act 2018 (DPA 2018)

The Freedom of Information Act 2000 (where applicable)

ICO guidance and statutory codes of practice

3. Personal Data We Collect

3.1 Children

Full name, date of birth, home address

Emergency contact details

Medical information, allergies, dietary requirements

Special Educational Needs and Disabilities (SEND) records

Attendance records, observation notes, learning journals

Funding entitlement details (15-hour / 30-hour codes)

Photographs and videos for learning documentation

3.2 Parents and Guardians

Full name, address, contact numbers and email address

Financial information for invoicing and payment purposes

Funding declarations and eligibility documents

Correspondence and communications with the nursery

3.3 Staff and Contractors

Name, address, contact details, National Insurance number

Employment history, qualifications, DBS certificate details

Payroll, pension and bank details

Performance records, training logs, disciplinary records

4. Lawful Basis for Processing

Where we process special category data (health, SEND, biometric), we additionally rely on:

Article 9(2)(b) — employment, social protection obligations

Article 9(2)(c) — vital interests where the child cannot give consent

Article 9(2)(h) — health or social care purposes

5. Use of Artificial Intelligence (AI) Tools

5.1 Why We Use AI Tools

LBA Coventry uses AI-powered tools to support administrative and operational tasks. This includes drafting policies and correspondence, performing funding calculations, analysing invoicing data, and generating internal operational documents. The use of AI tools does not replace professional judgement or human decision-making in matters affecting children, staff or parents.

5.2 AI Tools in Use

5.3 Lawful Basis for AI Processing

Our lawful basis for using AI tools is Legitimate Interests (Article 6(1)(f) UK GDPR). We have conducted a Legitimate Interests Assessment and concluded that:

There is a genuine operational benefit to using AI for administrative efficiency

The processing is limited to administrative and non-sensitive operational tasks

Appropriate safeguards (set out in Section 5.4) are in place to protect data subjects

The interests of data subjects are not overridden by our use of AI tools

5.4 Strict Rules for AI Use — All Staff Must Follow These

What you MAY use AI tools for:

Drafting policies, procedures, and template documents that do not contain personal data

Performing calculations using anonymised or aggregated data (e.g. ‘a child on 30-hour funding attending 5 sessions per week’)

Reviewing regulatory guidance and summarising legislation

Drafting general correspondence templates without specific personal data

Generating operational reports where names are replaced with anonymised references

What you must NEVER enter into an AI tool:

Children’s names combined with sensitive or special category data — such as medical information, allergies, SEND details, safeguarding concerns, financial details, or any data that could identify or harm a child if disclosed (names used alone for administrative document generation are governed by Section 5.4a)

Medical or health information, including allergies, diagnoses or medication

SEND assessments, EHCPs, or individual support plans

Safeguarding concerns, welfare reports, or child protection information

Parents’ financial details, bank account information, or debt records

Staff DBS numbers, National Insurance numbers, or disciplinary records

Any combination of data that could identify a specific child or family outside the nursery

5.4a Temporary Processing of Children’s Names for Document Creation

LBA Coventry uses digital and AI-assisted administrative tools to produce required operational documents such as funding registers, tick lists, and attendance records. In this context, children’s first names (or first name and initial only) may be temporarily processed within these tools solely for the purpose of generating the document. The following conditions apply:

Only first names or first name plus initial are used — never full names combined with other identifying information such as date of birth or address.

The purpose is limited to populating an administrative document (e.g. a funding register or register of attendance).

The completed document is saved to a password-protected device or secure storage, and any session or prompt data containing names is deleted immediately after the document is generated.

The lawful basis for this temporary processing is legitimate interests (Art. 6(1)(f) UK GDPR): the nursery has a legitimate operational interest in producing accurate administrative records, and this minimal use of first names does not override the rights and interests of the data subjects.

5.5 Data Processing Agreements with AI Providers

Some digital and AI-assisted administrative tools used by LBA Coventry are provided by companies based outside the UK. Where any data transfer risk arises, we manage it as follows:

We use business/enterprise-tier access. Under these terms, providers do not use submitted content to train their AI models.

Only anonymised or non-personal operational data is submitted to AI tools (see Section 5.4 above).

We rely on the UK-US Data Bridge (in force 17 October 2023) and/or the UK International Data Transfer Agreement (IDTA) for any residual transfer risk.

We review each provider’s Data Processing Agreement annually to confirm continued compliance.

5.6 What Happens in Case of a Breach Involving an AI Tool

If personal data is inadvertently submitted to an AI tool (for example, a child’s name combined with medical information is included in a prompt), the following steps must be taken immediately:

Step 1: Stop using the AI tool immediately. Document exactly what was submitted, when, and by whom.

Step 2: Report to the Data Controller (Anna Makowska, anna@lbacoventry.co.uk) within one hour of discovery.

Step 3: The Data Controller assesses whether the breach is reportable to the ICO. If there is likely risk to individuals’ rights and freedoms, the ICO must be notified within 72 hours.

Step 4: If children’s or parents’ data is involved, assess whether affected families must be notified directly.

Step 5: Record the breach and all actions taken in the Data Breach Register.

Step 6: Review and update AI usage procedures to prevent recurrence.

Note: Submitting anonymised or aggregated data (with no identifying personal information) to an AI tool does not constitute a data breach.

5.7 No Automated Decision-Making

LBA Coventry does not use AI tools to make automated decisions about children, parents, or staff that produce legal or similarly significant effects. All AI outputs are reviewed by a human before any action is taken. Any person has the right to request human review of a decision that was informed by AI assistance.

6. Third-Party Data Processors

We share personal data with the following processors who act on our instruction:

7. Your Rights Under UK GDPR

Children (via their parents/guardians), parents, and staff have the following rights:

Right of access (Subject Access Request): You may request a copy of all personal data we hold. We will respond within one calendar month.

Right to rectification: You may ask us to correct inaccurate or incomplete data.

Right to erasure: You may ask us to delete your data where there is no legal basis to retain it. Note: some data must be kept for statutory reasons (safeguarding, funding audit trail).

Right to restriction: You may ask us to limit how we use your data while a dispute is resolved.

Right to data portability: You may request your data in a structured, machine-readable format.

Right to object: You may object to processing based on legitimate interests, including our use of AI tools.

Rights related to automated processing: You may request human review of any decision involving AI assistance.

To exercise any right, contact: anna@lbacoventry.co.uk. There is no charge. We will respond within one calendar month.

8. Data Retention

9. Data Security

We take appropriate technical and organisational measures to protect personal data. These include:

Password-protected devices and systems; multi-factor authentication where available

Nursery mobile phones used on-site to store children’s photographs, daily observations, or contact information are password-protected, used only for nursery purposes, and not connected to personal accounts; they are not taken off the premises without management authorisation

Secure, encrypted channels for sending sensitive information

Role-based access: staff access only the data necessary for their role

Locked filing cabinets for paper records; secure disposal by shredding

Regular staff training on data protection and AI tool usage rules

Annual review of all third-party processor agreements

Strict AI tool usage rules (Section 5.4) preventing personal data from being submitted to external AI services

10. Data Breach Procedure

A data breach includes accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data — including accidental submission of personal data to an AI tool, emailing data to the wrong person, or loss of a device.

All suspected breaches must be reported to Anna Makowska immediately. The Data Controller will:

Assess the severity and likely risk to individuals

If likely risk to individuals’ rights and freedoms: notify the ICO within 72 hours

If high risk: notify affected individuals without undue delay

Record all breaches in the Data Breach Register, whether or not ICO notification is required

ICO breach reporting: ico.org.uk/report-a-breach | ICO helpline: 0303 123 1113

11. Complaints and Contact

If you have a concern about how we handle your personal data, please contact us in the first instance:

If you are not satisfied with our response, you may complain to the ICO:

12. Policy Review

This policy will be reviewed annually or sooner following significant changes in legislation, ICO guidance, or AI tools used by LBA Coventry. The AI tools section (Section 5) will be reviewed every six months given the pace of change in this area.

Little Big Adventure Coventry Ltd

Anti-Radicalisation Statement

Protecting children from extremism and radicalisation

Statement of Intent

Little Big Adventure Coventry Ltd is committed to protecting all children in our care from the risks of radicalisation and extremism. We comply fully with our duties under the Counter-Terrorism and Security Act 2015 (the Prevent Duty) and the EYFS statutory framework.

What is Radicalisation?

Radicalisation refers to the process by which a person comes to support terrorism or extremist ideologies. Children can be vulnerable to radicalisation just as they can be to other forms of harm.

Our Commitment

Create an environment where children feel safe and valued, reducing vulnerability to extremist influence

Promote fundamental British Values: democracy, the rule of law, individual liberty, and mutual respect and tolerance of those with different faiths and beliefs

Be alert to signs that a child may be at risk of radicalisation and take appropriate action

Ensure all staff receive appropriate Prevent awareness training

Report any concerns through our safeguarding procedures and, where appropriate, to the Channel programme

Signs of Concern

Staff should be alert to changes in a child’s behaviour or language that may suggest exposure to extremist ideas, including: use of extremist language or images, sudden changes in friendship groups or behaviour, expressions of support for violent actions, or withdrawal and secrecy.

Reporting

Any concerns should be raised immediately with the Nursery Manager, the Nursery Manager, or nursery owner, the Deputy Manager. Concerns will be handled in line with our Safeguarding and Child Protection Policy. The Designated Safeguarding Lead will make a referral to the Channel programme or police if necessary.

Promoting British Values

We embed British Values throughout our curriculum through activities, stories, and discussion that promote respect, fairness, democracy, and tolerance. We celebrate the diversity of our community and foster a culture of inclusion.

Review

This statement is reviewed annually and whenever there are changes to relevant legislation or guidance.

“Our setting is committed to safeguarding and promoting the welfare of children, young people and adults at all times and expects everybody working within this setting to share this commitment.”

Last reviewed: June 2026 | Next review: June 2027 | Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk

Little Big Adventure Coventry Ltd

Arriving and Departing Policy

Keeping every child safe at the start and end of each session

Statement of Intent

Little Big Adventure Coventry Ltd is committed to ensuring the safe arrival and departure of every child in our care. We give a warm and friendly welcome to each child and ensure they depart only with an authorised adult.

Signing In and Out

A staff member will greet each child and parent or carer at the door and sign the child in on the paper register

No child will be left unsupervised at arrival or departure

A member of staff signs each child out on the paper register at the end of the session

The paper register is taken outdoors and during any evacuation and is used for headcounts at all times

Authorised Collection

Only adults named on the child’s registration form as authorised to collect will be signed out with a child by staff

Staff will ask for photo ID if they do not recognise the collecting adult

If a person unknown to us arrives to collect a child, we will contact the parent or carer before releasing the child

Where there is a court order or custody arrangement in place, a copy must be provided to us and we will act strictly in accordance with it

Late Collection

If a child has not been collected by the agreed time, we will attempt to contact the parent or carer and then the emergency contacts. If we are unable to reach anyone after a reasonable period, we will follow our Uncollected Children Policy.

Visitors

All visitors must report to a member of staff upon arrival

Visitors must provide ID if not known to staff

Visitors are issued with a visitor badge and sign in and out on arrival and departure

Parents are asked not to open the door to unknown visitors

Doors and Gates

All doors and gates must be kept securely closed. Parents and visitors must ensure the door is fully closed behind them on entry and exit. Children are never left near unsecured exits.

Staff Sign-In

All staff must sign in and out each time they arrive or leave the premises. This is kept in the staff register held at reception.

“Our setting is committed to safeguarding and promoting the welfare of children, young people and adults at all times and expects everybody working within this setting to share this commitment.”

Last reviewed: June 2026 | Next review: June 2027 | Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk

Little Big Adventure Coventry Ltd

Behaviour Policy

Supporting children to flourish through positive relationships

Our Ethos

At Little Big Adventure Coventry, we believe children flourish best when their personal, social and emotional needs are met and where there are clear, developmentally appropriate expectations for their behaviour. We promote positive behaviour, value family partnerships, and ensure our approach is consistent, compassionate, and fair.

Aims

Teach children to behave in socially acceptable ways and understand the needs and rights of others

Build children’s self-esteem and emotional resilience

Create a calm, stimulating environment where challenging behaviour is less likely to occur

Support families with guidance and strategies that work at home too

Promoting Positive Behaviour

We use positive language and praise considerate behaviour consistently

We model the behaviour we expect — treating all children, families, and colleagues with kindness and respect

We ensure children have enough stimulating activities so they are engaged without unnecessary frustration

We help children name and understand their emotions through stories, discussion, and play

We never use physical punishment, humiliation, or techniques that single out a child

Strategies for Challenging Behaviour

When a child’s behaviour is causing concern we will:

Remain calm and consider the context — age, stage, environment, and emotional state

Help the child recognise and manage their feelings with age-appropriate language

Offer choices and redirect where possible

Use ‘thinking time’ as a calm and supportive strategy, not as punishment

Avoid saying ‘no’ and ‘don’t’ — instead explain what we would like to see

Physical Intervention

Physical intervention is only used as a last resort to prevent immediate injury to the child or others. Any such incident is recorded in writing and parents are informed on the same day.

Hurtful Behaviour and Anti-Bullying

We take hurtful behaviour seriously. We understand that young children are still developing empathy and self-regulation. We will support the child who has been hurt and help the child who caused hurt to understand the impact of their actions. We do not label children as bullies. Where patterns of hurtful behaviour persist, we will work with parents to find a solution together.

Responsibility

The Nursery Manager, the Nursery Manager, has overall responsibility for this policy and its implementation. All staff receive training in positive behaviour strategies.

Concerns and Complaints

If you have a concern about how your child’s behaviour is being managed, please speak to the Nursery Manager in the first instance. All concerns are taken seriously and dealt with promptly.

“Our setting is committed to safeguarding and promoting the welfare of children, young people and adults at all times and expects everybody working within this setting to share this commitment.”

Last reviewed: June 2026 | Next review: June 2027 | Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk

Little Big Adventure Coventry Ltd

Complaints Policy

Listening, responding, and improving

Statement of Intent

Little Big Adventure Coventry Ltd values the views of every family and takes all concerns seriously. We aim to resolve complaints quickly, fairly, and in a spirit of cooperation. This policy applies to complaints from parents, carers, and any other members of the community.

Step 1 — Speak to Us

If you have a concern, please speak to your child’s key person or the Nursery Manager, the Nursery Manager, in the first instance. Many concerns can be resolved informally and quickly through an open conversation.

Step 2 — Formal Complaint

If you are not satisfied with the informal response, you may make a formal written complaint to the nursery owner, the Deputy Manager, at anna@lbacoventry.co.uk. Please include:

Your name and contact details

The nature of your complaint

The date(s) any incidents occurred

What outcome you are seeking

Step 3 — Investigation and Response

We will acknowledge your complaint in writing within 3 working days

We will investigate fully, speaking with all relevant members of staff

We will provide a written response within 28 days

All complaints are recorded in our complaints log with the outcome and any actions taken

Step 4 — Escalation to Ofsted

If you remain dissatisfied after completing our complaints procedure, you have the right to contact Ofsted:

Telephone: 0300 123 4666

Email: enquiries@ofsted.gov.uk

Website: www.ofsted.gov.uk

Confidentiality

All complaints are handled with sensitivity and confidentiality. Information is shared only with those directly involved in the investigation.

Record Keeping

A record of all complaints and their outcomes is maintained by the nursery owner. This record is available for inspection by Ofsted.

Last reviewed: June 2026 | Next review: June 2027 | Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk

Little Big Adventure Coventry Ltd

Early Education Funding Policy

Transparent, fair delivery of government-funded childcare

Statement of Intent

Little Big Adventure Coventry Ltd is committed to delivering government early education entitlements in full compliance with the Coventry City Council (CCC) Provider Funding Agreement and the EYFS statutory framework.

Entitlements We Offer

15-hour Universal Entitlement for all 3- and 4-year-olds

30-hour Extended Entitlement for eligible working families of 3- and 4-year-olds

Targeted 2-Year-Old Funding (15 hours) for eligible families

Expanded Entitlement for children aged 9 months to 2 years (eligible working families)

Stretched Funding Model

We deliver all funded hours on a stretched model across 51 weeks per year. This means children receive fewer hours per week but benefit from year-round consistency and care.

What Funding Covers

Funded hours cover early education and childcare only. In line with CCC guidance, funding does not cover:

Meals and food consumables (charged separately, opt-out available)

Non-food consumables such as nappies or sun cream (opt-out available)

Optional extra-curricular activities (opt-out available)

What We Will Not Charge

We will not charge top-up fees (the difference between our private rate and the funding rate)

We will not charge a registration fee to families accessing funded hours only

Funded hours will never be shown as a monetary amount on invoices — only as hours

Parent Funding Agreement

All families accessing funded hours must sign a CCC Early Education Annual Parent Funding Agreement before funded hours begin. This is completed at the start of each academic year and reviewed each term.

Eligibility Codes

Where a funding code is required (30-hour or expanded entitlement), parents must obtain and validate their code via the HMRC Childcare Service and reconfirm every 3 months. We will check the validity of all codes on the Coventry Schools and Early Years Provider Portal before confirming a funded place.

Refundable Deposit

For funded-only places, we may request a refundable deposit to secure the place until funding is received from CCC. This deposit is returned in full by the end of the first funded term, provided all terms have been met.

Invoicing and Transparency

All invoices clearly show funded hours (as hours, not £), any additional privately paid hours, and itemised optional charges. We are committed to full transparency in all billing.

Monitoring and Compliance

We carry out regular internal checks to ensure our funding claims are accurate and compliant. We cooperate fully with CCC audit requests and maintain records as required.

Last reviewed: June 2026 | Next review: June 2027 | Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk

Little Big Adventure Coventry Ltd

Food and Nutrition Policy

Nourishing children’s bodies and broadening their horizons

Updated in line with the EYFS statutory framework (September 2025 update, May 2026 revision) including new statutory nutrition guidance, safer eating requirements, and Ofsted inspection reporting on safer eating from September 2026.

Statement of Intent

Little Big Adventure Coventry Ltd is committed to promoting healthy eating and good nutrition for all children in our care. We comply with the EYFS statutory framework, including the September 2025 nutrition guidance which providers must have regard to, and we treat mealtime safety as a safeguarding responsibility.

Nut-Free Setting

LBA aims to be a nut-aware setting. We strongly discourage nuts and nut-based products (including peanut butter) being brought onto the premises and ask all families not to do so. Because we cannot inspect all food brought from home, we cannot guarantee the setting is entirely nut-free, but all food prepared by us in our kitchen is nut-free. Please see our Allergy and Dietary Requirements Policy for full details.

Meals and Snacks

We provide nutritious meals and snacks that reflect a variety of cultural backgrounds and dietary needs

Menus are planned to include a balance of protein, carbohydrates, fruit, vegetables, and dairy in line with EYFS nutrition guidance

Fresh water is available to children at all times

We avoid foods that are high in sugar, salt, or artificial additives

Portion sizes are appropriate to the age and developmental stage of each child

Dietary Requirements and Safer Eating Records — Ofsted Inspection Area from September 2026

In line with the September 2025 EYFS update, we maintain safer eating records for each child. These include:

Full details of any food allergies, intolerances, and medical dietary requirements recorded at registration

Each child’s stage with solid foods, including any texture requirements for children who are still developing chewing or swallowing skills

Cultural or religious dietary preferences

Records of any choking incidents, which are treated as a safeguarding matter and reported appropriately

Mealtime Responsibility — EYFS Requirement

At each mealtime and snack time, a named member of staff is responsible for checking that the food being provided meets all dietary requirements for each individual child. This responsibility is clearly assigned and communicated to all staff at the start of every session. This is a statutory requirement under the updated EYFS framework. From September 2026, Ofsted inspectors are required to look at and report on safer eating practices at every early years inspection.

Cultural and Religious Needs

We respect and accommodate all cultural and religious dietary requirements, including halal, vegetarian, vegan, and other preferences. Families are asked to provide this information at registration and to update us of any changes.

Packed Lunches — Food from Home

Where families provide packed lunches, in line with EYFS guidance on food brought from home:

All packed lunches must be nut-free and clearly labelled with the child’s name

We will not heat up food brought from home unless agreed in advance

We encourage healthy, balanced packed lunches and share guidance with families

A named staff member checks packed lunch contents against the child’s dietary records before serving

Food Hygiene

All food is prepared in line with food safety and hygiene regulations

Staff who prepare food hold a current food hygiene certificate

Food storage, preparation, and serving areas are cleaned and sanitised regularly

Temperature checks are carried out and recorded for all cooked food

Any food that does not meet safety standards is not served to children

Optional Meals Charge

Meals are offered as an optional charge for families accessing government-funded hours. Families may opt out and provide a packed lunch. Details of the meals charge are in our Fee Card.

Celebrating Food Diversity

We use mealtimes as an opportunity to explore and celebrate food from different cultures. We encourage children to try new foods and develop a positive and adventurous relationship with eating.

Last reviewed: June 2026 | Next review: June 2027 | Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk

Little Big Adventure Coventry Ltd

Health and Safety Policy

A safe environment for every child, every day

Statement of Intent

Little Big Adventure Coventry Ltd is committed to providing and maintaining a safe, healthy environment for all children, staff, visitors, and families. We comply with all relevant health and safety legislation and the EYFS statutory framework.

Responsibilities

The nursery owner, the Deputy Manager, has overall responsibility for health and safety

The Nursery Manager, the Nursery Manager, is responsible for day-to-day health and safety management

All staff are responsible for maintaining safety standards in their areas of work

Risk assessments are completed and reviewed regularly for all areas of the nursery, indoors and outdoors

Risk Assessments

Daily risk assessments are carried out before children arrive

All activities, equipment, and outings are assessed for risk before they take place

Risk assessments are recorded and reviewed at least annually, or following any incident

Fire Safety

Fire drills are carried out regularly

Fire exits are clearly marked and kept clear at all times

A fire evacuation procedure is displayed throughout the nursery

Fire extinguishers are checked annually by a qualified professional

Accidents and Incidents

All accidents, injuries, and incidents are recorded in the accident book

Parents are informed of any accident to their child on the same day

Serious accidents are reported to RIDDOR and Ofsted as required by law

First aid kits are maintained and checked regularly

First Aid

At least one qualified first aider is on the premises at all times. Paediatric first aid certificates are renewed every three years.

Hygiene and Infection Control

Please see our separate Illness and Infection Control Procedure for full details of our hygiene standards and exclusion periods.

Equipment and Premises

All equipment is age-appropriate, regularly inspected, and maintained in good condition

Damaged equipment is removed from use immediately and repaired or replaced

The premises are secure — all doors and gates are kept locked or supervised at all times

COSHH

Hazardous substances (cleaning products etc.) are stored safely out of reach of children and used only by authorised adults in line with COSHH regulations.

“Our setting is committed to safeguarding and promoting the welfare of children, young people and adults at all times and expects everybody working within this setting to share this commitment.”

Last reviewed: June 2026 | Next review: June 2027 | Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk

Little Big Adventure Coventry Ltd

Illness and Infection Control Procedure

Keeping our nursery community safe and healthy

The health and wellbeing of every child and member of staff is a priority at Little Big Adventure Coventry Ltd. This procedure sets out how we prevent and manage illness and infection within the nursery.

Preventing the Spread of Illness

We promote good hygiene practices throughout the day, including:

Regular and thorough handwashing — on arrival, before meals, after toileting, and after outdoor play

Age-appropriate teaching of good hygiene habits

Regular cleaning and disinfecting of surfaces, toys, and equipment

Correct disposal of soiled items and waste

Adequate ventilation in all rooms

When Your Child is Unwell

We ask that you do not bring your child to nursery if they are unwell. Please notify us by 9:00am on any day your child will be absent.

Children must be kept away from the nursery for the following minimum exclusion periods:

These periods are in line with UK Health Security Agency (UKHSA) guidance.

If Your Child Becomes Unwell at Nursery

If a child becomes unwell during the session:

The child will be made comfortable and supervised in a calm, quiet area

Parents will be contacted immediately and asked to collect their child

First aid will be administered if appropriate

We will call 999 if we believe a child requires emergency medical attention

Infectious Disease Outbreaks

In the event of a significant outbreak, we will notify Ofsted and seek guidance from the UK Health Security Agency (UKHSA). We will communicate with all families promptly.

Notifying Us of Absence

Please contact us as early as possible on the first day of absence: enquiries@lbacoventry.co.uk

Last reviewed: June 2026 | Next review: June 2027 | Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk

Little Big Adventure Coventry Ltd

Mobile Phone and Smart Device Policy

Protecting children’s privacy and safety

Statement of Intent

Little Big Adventure Coventry Ltd has a strict mobile phone and smart device policy to protect the privacy, dignity, and safety of all children in our care. This policy applies to all staff, students, volunteers, parents, carers, and visitors on our premises.

Staff

Personal mobile phones and smart devices must be kept in a designated area (staff room) and must not be carried on the person during working hours

Staff may use their personal phone during designated break times in the staff area only

Nursery-owned devices may be used by staff for legitimate work purposes (e.g. photography for learning journeys) and must be stored securely when not in use

Under no circumstances should any images or videos of children be taken on a personal device

Parents, Carers, and Visitors

Parents and carers are asked not to use mobile phones or smart devices while on the nursery premises, including in the entrance area

Photography of any child other than your own is strictly prohibited

If you need to make or receive a call, please step outside the premises

Smart Watches and Wearable Devices

Children must not wear smart watches or any wearable device capable of audio or video recording on the premises. Where such a device is discovered, we will ask for it to be removed. Repeated non-compliance may result in formal action in line with our terms and conditions.

Photography and Images

Any photography of children for learning journals or nursery purposes is carried out only on nursery-owned devices by authorised staff. Images are stored securely and used only for the purpose for which they were taken. Please see our separate Photography Policy.

Breaches

Any breach of this policy will be addressed promptly. Breaches by staff may result in disciplinary action. Breaches by parents or visitors will be managed by the Nursery Manager.

“Our setting is committed to safeguarding and promoting the welfare of children, young people and adults at all times and expects everybody working within this setting to share this commitment.”

Last reviewed: June 2026 | Next review: June 2027 | Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk

Little Big Adventure Coventry Ltd

Partnership with Parents Policy

Working together for the best outcomes for every child

Statement of Intent

Little Big Adventure Coventry Ltd recognises that parents and carers are a child’s first and most important educators. We are committed to building strong, respectful, and open partnerships with every family.

How We Work with Families

We welcome and involve all families regardless of background, language, or family structure

We share information about your child’s learning and development through regular updates, learning journals, and parent consultations

We ask parents to share information about their child’s home life, interests, and cultural background to help us plan a truly personalised experience

We operate an open-door approach — parents are welcome to speak with staff at drop-off, pick-up, or by arrangement

Sharing Information

We provide a daily handover at drop-off and collection time

We share observations and progress updates regularly through our learning journey system

We hold parent consultations at least twice a year

We share newsletters, policy updates, and important notices by email

Involving Parents in the Nursery

We invite parents to share their skills, traditions, languages, or cultural celebrations with the group

We welcome parent feedback on our provision and use it to improve

Parents are encouraged to contribute to their child’s learning journal with photos and observations from home

Supporting Families

We understand that families sometimes face difficulties. We aim to be a supportive, non-judgemental resource for families in our community. Where appropriate, we can signpost families to additional support services in Coventry.

Communication

Our primary communication channel is email (enquiries@lbacoventry.co.uk). We also communicate via our WhatsApp group, newsletters, and face-to-face at the nursery. Important updates are always confirmed in writing.

Confidentiality

All information shared by families is treated in the strictest confidence and in line with our GDPR/Privacy Policy.

Last reviewed: June 2026 | Next review: June 2027 | Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk

Little Big Adventure Coventry Ltd

Photography and Images Policy

Protecting every child’s image and identity

Statement of Intent

Little Big Adventure Coventry Ltd is committed to safeguarding children’s privacy and safety in relation to photographs and images. This policy applies to all photography taken on or off the premises by staff, parents, carers, and visitors.

Photography by Staff

Photography of children for learning journals and nursery purposes is carried out only on nursery-owned devices

Personal devices must never be used to photograph children

Images are stored securely on password-protected devices and/or approved cloud storage

Images are used only for the purpose for which they were taken (learning journals, display, internal records) and are never shared publicly without explicit parental consent

Parental Consent

We obtain written consent from parents for photography at registration

Consent covers: learning journals, internal displays, and sharing with the child’s parents

Separate consent is sought for any use of images in promotional materials, on our website, or on social media

Parents may withdraw consent at any time in writing

Photography by Parents and Visitors

Parents and visitors may photograph their own child at nursery events with prior agreement

Photography of other people’s children is strictly prohibited

Images that include other children must not be posted on social media

Mobile phones must not be used on the nursery premises — see our Mobile Phone Policy

Social Media

LBA may maintain social media accounts for marketing and community purposes. Images of children are only posted where explicit consent has been provided. Staff must not post images of children from the nursery on their personal social media accounts under any circumstances.

Data Retention

Images stored for learning journals are retained for the duration of the child’s time at LBA and for a reasonable period thereafter in line with our data retention schedule. All images are deleted securely when no longer required.

Teachkloud — Learning Journal Platform

LBA uses Teachkloud, a secure online learning journal platform, to share observations, photographs, and developmental updates about your child directly with you. Access is password-protected and restricted to each child’s own family.

Teachkloud relies on photographic evidence of children’s learning and development. Because group activities and everyday play are central to how children learn, photographs taken within the nursery environment will naturally include multiple children. It is not always practical for staff to exclude individual children from group photographs.

Photo Consent and Teachkloud Access

By signing up to and activating your Teachkloud account, you give consent for your child to appear in photographs taken by staff, including in group settings where other children may also appear. This consent is required for Teachkloud to function as a developmental record for your child.

If you do not wish your child to appear in group photographs, we fully respect that decision. However, because Teachkloud cannot function as intended without photographic records, parents who do not consent to group photography will not have access to the Teachkloud platform. In this case, we will provide an equivalent alternative:

Regular verbal feedback at drop-off and collection

Written observations and developmental records shared with you on paper

Termly written progress summaries

Parent consultation meetings at least twice per year

Your child’s learning and development will be assessed and communicated to the same standard — the method of sharing is what differs. This approach is fully compliant with our obligations under the EYFS statutory framework, which requires us to share children’s progress with families but does not specify the format in which this must be done.

Strict Rules for Teachkloud Users — Sharing of Images

Images shared via Teachkloud are for your personal viewing only. The following is absolutely forbidden:

Downloading, saving, printing, or sharing any image that contains another child

Posting or forwarding images to any platform or person — including WhatsApp, Facebook, Instagram, email, or any other medium

Sharing screen recordings or screenshots of observations or images showing other children

Sharing images of other people’s children without their consent is a serious breach of GDPR and may cause significant harm to other families. LBA reserves the right to withdraw Teachkloud access from any parent or carer found to be in breach of these conditions.

By activating your Teachkloud account you confirm that you have read, understood, and agree to the above conditions.

“Our setting is committed to safeguarding and promoting the welfare of children, young people and adults at all times and expects everybody working within this setting to share this commitment.”

Last reviewed: June 2026 | Next review: June 2027 | Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk

Little Big Adventure Coventry Ltd

Premises and Security Policy

A safe and secure home for your child

Statement of Intent

Little Big Adventure Coventry Ltd ensures that our premises at Wakefield Crossing, Yarmouth Green, Coventry CV4 8BN are safe, secure, and well-maintained at all times. The safety of children, staff, and visitors is our highest priority.

Access and Security

The nursery entrance is secured. Entry is via a staff-controlled door only

All visitors must report to a member of staff immediately on arrival and sign in

Visitors are issued with a visitor badge and must be accompanied by a member of staff at all times

All doors and gates must be kept closed and secured — children must never be left near unsecured exits

CCTV may be in operation on the premises for security purposes

Daily Checks

A daily inspection of the premises is carried out by a senior member of staff before children arrive

Outdoor areas are checked for hazards (e.g. broken glass, animal waste, damaged equipment) before use

Any hazard is dealt with immediately and recorded in the risk assessment log

Maintenance and Repairs

The premises are maintained in a clean, safe condition at all times

Any repair or maintenance need is reported promptly to the nursery owner

Areas undergoing repair are cordoned off and not accessible to children

All contractors working on the premises must sign in, be supervised, and must not have unsupervised access to children

Fire Safety

Please refer to our Health and Safety Policy for full details of fire safety procedures, fire drills, and evacuation routes.

Out of Hours

The premises are locked and alarmed outside of nursery hours. Any security concerns or suspected intruder activity should be reported to the police immediately.

Reporting

Any concerns about the safety or security of the premises should be reported to the Nursery Manager, the Nursery Manager, or nursery owner, the Deputy Manager, immediately.

“Our setting is committed to safeguarding and promoting the welfare of children, young people and adults at all times and expects everybody working within this setting to share this commitment.”

Last reviewed: June 2026 | Next review: June 2027 | Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk

Little Big Adventure Coventry Ltd

Safer Recruitment Policy and Procedure

Protecting children through robust recruitment practice

Little Big Adventure Coventry Ltd is committed to safeguarding and promoting the welfare of children. We ensure that all individuals employed by or volunteering with the nursery are suitable to work with children through a rigorous safer recruitment process.

Our Commitment

We follow statutory guidance including Keeping Children Safe in Education (KCSIE), the EYFS statutory framework, and Ofsted requirements. All recruitment decisions are made in the best interests of the children in our care.

Safer Recruitment Principles

All appointments — paid or voluntary — are subject to:

A fully completed, signed application form

An enhanced Disclosure and Barring Service (DBS) check with Children’s Barred List check

Verification of identity, address, and right to work in the UK

All qualifications claimed

A minimum of two satisfactory professional references — at least one from the most recent employer

Checks against the Children’s Barred List before the individual begins work

A structured interview with at least two interviewers, including safeguarding-related questions

A probationary period with supervision and review

DBS Checks

All staff and regular volunteers working with children must hold an enhanced DBS certificate with Children’s Barred List check. We subscribe to the DBS Update Service where possible to ensure certificates remain current. No individual will be left unsupervised with children until their DBS check is complete, unless subject to a robust risk assessment.

Disqualification

We follow statutory disqualification requirements under the Childcare Act 2006. Any member of staff who becomes disqualified must notify the manager immediately. We will take appropriate action in accordance with legal obligations.

Induction and Probation

All new staff complete a structured induction covering:

Safeguarding and child protection

Health and safety

EYFS requirements

Nursery policies and procedures

First aid (where required by role)

A probationary period of three months applies to all new appointments. Performance is formally reviewed at the end of this period.

Ongoing Vetting

We review the suitability of all staff on an ongoing basis. Any concerns regarding a staff member’s suitability to work with children are addressed immediately in line with our safeguarding policy.

Record Keeping

We maintain a Single Central Record (SCR) of all recruitment and vetting checks. This is available for inspection by Ofsted and other authorised bodies.

Contact

Enquiries about our recruitment process: enquiries@lbacoventry.co.uk

Last reviewed: June 2026 | Next review: June 2027 | Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk

Little Big Adventure Coventry Ltd

Safer Sleeping Policy

Keeping babies and young children safe while they sleep

Updated in line with the EYFS statutory framework (September 2025 update, fully in effect September 2026) and guidance from The Lullaby Trust.

Statement of Intent

Little Big Adventure Coventry Ltd is committed to providing a safe sleeping environment for all babies and young children in our care. We follow the EYFS statutory framework, The Lullaby Trust guidance, and NHS safer sleep advice. Compliance with safer sleeping requirements is treated as a safeguarding responsibility.

Children Aged 12 Months and Under — EYFS Requirement from September 2026

In line with the updated EYFS framework, babies aged 12 months and under must only be placed to sleep in a cot (including moses baskets and travel cots). This is a statutory requirement.

Babies are always placed on their back to sleep — Back to Sleep, Feet to Foot

Each baby sleeps in their own separate sleep space — a cot or moses basket with a firm, flat, waterproof mattress

Bedding is lightweight and tucked in no higher than the baby’s shoulders — no duvets, pillows, cot bumpers, or soft toys in the sleep space

Babies’ faces must never be covered during sleep

Room temperature is maintained between 16–20°C where possible

Smoking is not permitted anywhere on the premises — see our Smoking & Vaping Policy

Sleeping in Hot Weather

We recognise that during periods of hot weather it may not always be possible to maintain the recommended room temperature of 16–20°C. In these circumstances we follow The Lullaby Trust hot weather guidance to keep babies as safe as possible:

Dress babies in fewer, lighter layers — in very hot weather a nappy or light vest alone may be appropriate

Remove heavy bedding — no sleeping bags, swaddles, or blankets when the room is warm. A single lightweight cotton sheet may be used and is recommended on waterproof mattresses to prevent skin discomfort; it should be tucked in firmly no higher than the baby’s shoulders

Keep windows and doors open to promote airflow where it is safe to do so

Use a fan to circulate air in the room — positioned so it does not blow directly onto the baby

Never place a fan or any cooling device directly next to a baby’s sleep space

Never use ice packs, cold wet towels, or cold water directly on a baby to cool them down

Check sleeping babies more frequently than usual during hot weather — at minimum every 5–10 minutes

Monitor for signs of overheating: sweating, flushed cheeks, damp hair, rapid breathing, or restlessness — if any are present, the baby is woken and cooled gently

Parents are informed at collection if the room temperature was significantly above the recommended range and what steps were taken

We do not cancel rest time during hot weather — rest is important for children’s wellbeing — but we adjust clothing, bedding, and monitoring accordingly. If temperatures in the sleep room reach a level where we cannot safely manage a baby’s sleep environment, we will contact parents to discuss an alternative arrangement for that day.

Children Aged 12 Months to 2 Years

Children in this age group are placed to sleep on a firm, flat surface in their own separate sleep space

Sleep position and environment are agreed with parents at settling-in, in line with current guidance

Any change from the standard safer sleep position must be documented and supported by medical advice

Children Over 2 Years

Older children who need rest are provided with an age-appropriate, safe area

Children are never forced to sleep but are given the opportunity to rest if tired

Resting children are always supervised by a member of staff

Monitoring — Statutory Requirement

All sleeping children are checked at regular, frequent intervals by a member of staff — at minimum every 10 minutes (every 5 minutes in hot weather)

Time of sleep and waking are recorded in the daily sleep record for each child

Parents are informed of sleep times at collection

Staff are trained to recognise signs of distress or illness during sleep and to respond immediately

Parental Preferences

We discuss individual babies’ sleep needs with parents at registration and review these regularly. If a parent requests a sleep position or environment that conflicts with safer sleep guidance, we will explain our statutory obligations and seek to agree a safe approach together. We cannot deviate from the EYFS safer sleep requirements.

Deviation from Standard Position — Medical Advice

Where a medical professional has advised a different sleep position for an individual child (e.g. for reflux), we require written confirmation from the child’s GP or health visitor before making any adjustment. This is recorded and kept on the child’s file.

Staff Training

All staff who care for babies and young children receive safer sleep training before starting in the baby room. Training is refreshed at least every two years in line with the EYFS safeguarding training requirements. Hot weather safer sleep procedures are included in this training. Training is documented and records are kept of how it is applied in practice.

“Our setting is committed to safeguarding and promoting the welfare of children, young people and adults at all times and expects everybody working within this setting to share this commitment.”

Last reviewed: June 2026 | Next review: June 2027 | Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk

Little Big Adventure Coventry Ltd

Settling In Policy

Making every child feel at home from day one

Statement of Intent

Little Big Adventure Coventry Ltd recognises that starting nursery is a significant milestone for children and families. We are committed to making the transition into our setting as positive and comfortable as possible for every child.

Before Your Child Starts

We invite all new families for a pre-start visit to meet their key person, see the nursery, and ask any questions

A registration form and all-about-me document are completed to help us understand your child’s needs, routines, and preferences

We discuss any SEND, dietary needs, or other requirements before the start date

We share information about our routines, the curriculum, and what to expect in the first weeks

Settling-In Sessions

We offer a flexible settling-in period tailored to each child’s needs

Initially, we encourage shorter sessions where parents/carers stay with the child

Gradually, the child’s time in the nursery is extended as confidence builds

There is no fixed timeline — we follow the child’s lead

Parents/carers are always welcome to call and check in during the settling-in period

The Key Person

Every child is assigned a named key person before they start. The key person builds a warm and trusting relationship with the child and family, takes responsibility for their learning and wellbeing, and is the main point of contact for parents.

Separation Anxiety

It is completely normal for children — and parents — to find separation difficult. Our staff are experienced in supporting children through this transition with patience and warmth. If a child continues to find settling in very difficult, we will work with the family to adapt our approach.

Communication During Settling In

We provide daily verbal handovers during the settling-in period and will contact parents promptly if we have any concerns. We ask parents to let us know of any changes at home that may affect the child’s mood or behaviour.

Review

We review each child’s settling-in experience after the first four weeks and again at six weeks to ensure they are happy and thriving.

Last reviewed: June 2026 | Next review: June 2027 | Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk

Little Big Adventure Coventry Ltd

Smoking and Vaping Policy

A smoke-free and vape-free environment for all

Statement of Intent

Little Big Adventure Coventry Ltd is a completely smoke-free and vape-free setting. This policy applies to all staff, students, volunteers, parents, carers, visitors, and contractors on our premises.

No Smoking or Vaping on Premises

Smoking and vaping (including e-cigarettes and similar devices) are strictly prohibited anywhere on the nursery premises, including indoors, in outdoor areas, in vehicles on the premises, and at the entrance/gate

This applies at all times the premises are in use by LBA, including during events and outings

Staff

Staff must not smoke or vape during working hours on the nursery premises

Staff who smoke must do so off-site and must ensure their clothing does not carry the smell of smoke when working with children

Any member of staff found smoking or vaping on the premises will be subject to disciplinary action

Parents and Visitors

We ask all parents and visitors to refrain from smoking or vaping in the nursery entrance area and within sight of children. Any concerns may be raised with the Nursery Manager.

Rationale

This policy exists to protect children and staff from the health risks associated with passive smoking and vaping, and to model healthy behaviours for children.

Legal Framework

This policy is in line with the Health Act 2006, which prohibits smoking in enclosed public spaces and workplaces.

Last reviewed: June 2026 | Next review: June 2027 | Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk

Little Big Adventure Coventry Ltd

Sun Protection Policy

Keeping children safe in the sun

Statement of Intent

Little Big Adventure Coventry Ltd is committed to protecting all children from the harmful effects of sun exposure. We follow NHS and Public Health guidance on sun safety for young children.

When the Policy Applies

This policy applies whenever children are outdoors and there is a risk of sun exposure, typically from April to September, or when UV levels are forecast as moderate or above.

Sun Protection Measures

Children must arrive wearing or accompanied by suitable sun-protective clothing, including a sun hat with a brim

We ask parents to apply a high-factor (SPF 30 or above) broad-spectrum sunscreen to their child before arrival on sunny days

With parental consent, staff will reapply sunscreen to children throughout the day as needed

We provide shaded areas in our outdoor space and encourage children to play in the shade during the hottest part of the day (11am–3pm)

Water is available to children at all times outdoors

Parental Consent

We ask for consent at registration for staff to apply sunscreen to your child. Parents are welcome to provide their own named, labelled sunscreen if they have a preferred product or if their child has sensitive skin. Please note LBA is a nut-free setting — sunscreens containing nut derivatives must not be used.

Staff

Staff are also encouraged to follow sun safety guidance and protect themselves appropriately when working outdoors.

Monitoring

We monitor the Met Office UV forecast daily during the summer months and adjust outdoor activities accordingly.

Last reviewed: June 2026 | Next review: June 2027 | Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk

Little Big Adventure Coventry Ltd

Sustainability and Environment Policy

Nurturing children who care for our world

Statement of Intent

Little Big Adventure Coventry Ltd is committed to operating in an environmentally responsible way and to instilling in children a love and respect for the natural world. We believe early years education plays a vital role in shaping environmentally conscious citizens of the future.

Environmental Commitments

We reduce waste by recycling paper, card, plastic, and food waste wherever possible

We use environmentally friendly cleaning products where practical

We minimise single-use plastic in our setting

We purchase resources and materials from sustainable or ethical sources where possible

We monitor and aim to reduce our energy and water consumption

Sustainability in the Curriculum

We provide children with regular outdoor experiences and nature-based play

We grow plants and vegetables with the children to teach them about food and the environment

We use natural, recycled, and repurposed materials in creative activities

We teach children about caring for animals, plants, and the natural world through stories, activities, and real-life experience

We celebrate events such as Earth Day and encourage families to join in

Reducing Our Carbon Footprint

We encourage families to walk, cycle, or use public transport to nursery where possible

We avoid unnecessary printing and use digital communication where practical

We review our environmental impact annually and set targets for improvement

Engaging Families

We share our environmental values with families and invite them to contribute ideas, resources, and materials (e.g. clean cardboard, fabric offcuts). We celebrate environmental achievements with children and families through our newsletters and displays.

Review

This policy is reviewed annually by the nursery owner, the Deputy Manager, in consultation with staff and families.

Last reviewed: June 2026 | Next review: June 2027 | Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk

Little Big Adventure Coventry Ltd

Transition Policy

Supporting children through every change with confidence

Statement of Intent

Little Big Adventure Coventry Ltd recognises that transitions — whether starting nursery, changing rooms, or moving to school — can be significant events in a child’s life. We are committed to supporting every child and family through transitions in a way that builds confidence and continuity.

Types of Transition We Support

Starting at LBA (see also our Settling In Policy)

Moving between rooms or groups within the nursery as children grow

Moving to a new childcare provider

Transition to school (Reception year)

Transition Between Rooms

Room changes are planned carefully and discussed with parents in advance

Children are given opportunity to visit their new room before moving

The new key person is introduced gradually

Transition is timed to suit the individual child, not a fixed age or date

Information about the child’s development, routines, and preferences is shared with the new team

Transition to School

We begin preparing children for school in the term before they are due to leave

We liaise with receiving schools to share relevant information about each child’s progress and needs (with parental consent)

We complete a transition summary for each child and share it with the school

We support children with activities that develop school-readiness skills: independence, following routines, and group learning

Children with SEND

For children with SEND, transition planning begins earlier and involves closer collaboration between LBA, families, and receiving settings. We may attend transition meetings or Education, Health and Care Plan reviews to support a smooth handover.

Parental Involvement

We keep parents informed and involved throughout all transitions. We share progress reports, hold transition meetings where helpful, and welcome parental feedback.

Record Keeping

All transition summaries and information shared with other settings are recorded and stored in line with our GDPR/Privacy Policy.

Last reviewed: June 2026 | Next review: June 2027 | Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk

Little Big Adventure Coventry Ltd

Uncollected or Lost Children Policy

Keeping children safe when plans change

Statement of Intent

Little Big Adventure Coventry Ltd takes the safety of every child extremely seriously. This policy sets out the steps we will take if a child has not been collected at the end of their session, or if a child cannot be located on the premises.

Uncollected Child Procedure

If a child has not been collected within 15 minutes of their agreed collection time, a member of staff will attempt to contact the parent or carer by phone

If the parent or carer cannot be reached, we will contact the emergency contacts listed on the child’s registration form

A record of all attempts to make contact will be kept, including times and outcomes

The child will remain in the safe care of nursery staff at all times

If we are unable to reach any emergency contact within a reasonable period, we will contact Coventry City Council Children’s Services and, if necessary, the police

Under no circumstances will a child be released to an adult who is not listed as authorised to collect

Late Collection Charges

A late collection fee may be applied where a child is collected after the session end time. This is detailed in our Fee Card.

Lost Child Procedure

If a child cannot be located on the premises, an immediate search of all areas (indoors and outdoors) is carried out

If the child is not found within a very short period, the police are called immediately

Parents are notified as soon as possible

All staff are deployed in the search while maintaining supervision of all other children

An incident report is completed and Ofsted is notified as required

Prevention

Staff carry out headcounts at regular intervals throughout the day

Children are always counted before and after any outdoor session

All exits are kept secured and children are never left near unsecured exits

“Our setting is committed to safeguarding and promoting the welfare of children, young people and adults at all times and expects everybody working within this setting to share this commitment.”

Last reviewed: June 2026 | Next review: June 2027 | Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk

Little Big Adventure Coventry Ltd

Unplanned Closure Policy

Keeping families informed when we have to close unexpectedly

Statement of Intent

Little Big Adventure Coventry Ltd aims to remain open whenever possible. However, there may be occasions when we are required to close at short notice due to circumstances beyond our control. This policy explains how we will manage such situations.

Circumstances That May Lead to Unplanned Closure

Severe weather conditions that make the premises or travel unsafe

Heating, water, or utility failure

Significant pest infestation

A serious safeguarding incident requiring the premises to be cleared

Outbreak of infectious illness affecting a significant number of staff or children

Damage to the premises making them unsafe or unusable

Direction from a statutory authority (e.g. Ofsted, Public Health England, local authority)

How We Will Inform You

We will contact all families as soon as possible by phone, email, and/or WhatsApp message

Notices will be posted on our door and, where possible, on our social media channels

We aim to give as much notice as possible, but in emergency closures this may not always be possible

Fees During Unplanned Closure

In line with our Terms and Conditions, we have no obligation to provide alternative services during an unplanned closure. Closures lasting more than three consecutive working days may result in a pro-rata credit for days beyond three at the nursery owner’s discretion.

Government-Funded Hours

We will liaise with Coventry City Council regarding the impact of any closure on funding claims. Parents are not disadvantaged in their entitlement where closure is due to circumstances outside our control.

Returning to Normal

We will communicate as soon as possible when normal operations will resume. Families will be given reasonable notice before being expected to return children.

Last reviewed: June 2026 | Next review: June 2027 | Little Big Adventure Coventry Ltd | enquiries@lbacoventry.co.uk